In every career, you must be able to communicate effectively and clearly if you want to be successful. This course will provide you with a background in the practical, technical writing skills that are necessary in today’s workplace. This course covers internal workplace communications, external business-to-business and business-to-consumer writing skills, presentations and how to use visuals effectively, writing clear instructions and process documents, and using social media effectively.

Because the goal of this course is to improve your ability to write clear, comprehensible examples of technical writing, most subunits include short writing activities that will give you hands-on experience in many different writing tasks. Also, each unit includes a series of writing self-assessments that will allow you to evaluate your own writing based on specific criteria, and will provide examples and commentary on how to write successfully. This practical focus on specific writing skills will help you learn the writing skills you’ll need in the workplace, and by the end of the course you will feel comfortable tackling a wide variety of workplace communications.